In case of a refund is required:
- We will issue refund same method as paid.
- Refunds are issued within 2-3 business days after return product is delivered.
- Refunds are processed in same currency as originally paid.
- In case of any delays please contact is on or by using contact form here.
In case of a return is required
Note: We encourage customer to ask any questions regarding Robot Lawn Mowers prior to purchasing, you can contact us on 02 9168 5987 or by using our contact form here.
A refund can be issued in the following cases:
- Wrong product is shipped out.
- Faulty product is shipped out.
- Unwanted /change of mind products can be returned within 30 days for a restocking fee.
- Shipping fees are non refundable for unwanted / change of mind returns.
- Customer is responsible for return shipping fees for unwanted / change of mind returns.
- If the product is faulty it can be be repaired / replaced within the warranty period.